Question 1

How do I log in to the dashboard?

Accepted Answer

Navigate to the Login page and enter your email address. We use a secure, passwordless authentication system. You will receive a 6-digit access code via email.

Question 2

I didn't receive my verification code, what should I do?

Accepted Answer

Check your spam or junk folders. Ensure you entered the correct email associated with your active subscription. If it still hasn't arrived after a few minutes, you can request a new code.

Question 3

Where can I find my license key after purchase?

Accepted Answer

The API key/license key can be found in the dashboard and in the inbox or spam folder of the email address used while checking out.

Question 4

Can I use the same account for multiple products?

Accepted Answer

Yes! All your Dev is Devil software subscriptions are tied to a single email address. You can manage all your tools and license keys from one unified dashboard.

Question 5

What payment methods do you accept?

Accepted Answer

We currently accept cryptocurrency payments exclusively through our secure integration to ensure privacy and fast processing.

Question 6

How long does payment confirmation take after sending crypto?

Accepted Answer

Once payment is confirmed, your subscription is automatically activated. The page will redirect to a success page and a confirmation email will be sent.

Question 7

Do you offer refunds?

Accepted Answer

Due to the proprietary nature of our software and the immediate access to digital license keys, all sales are final. Please review our Terms of Service for full details.

Question 8

Is there a discount for yearly billing?

Accepted Answer

Yes! We offer substantial discounts for annual commitments. You can save up to 25–35% depending on the specific tool and plan.

Question 9

Where do I download Zilch Bounce after purchasing?

Accepted Answer

You can download the latest client directly from your Operator Hub dashboard once logged in.

Question 10

How do I activate Zilch Bounce with my license key?

Accepted Answer

Launch the application and paste your License Key (found in the dashboard) into the authentication prompt to unlock the software.

Question 11

What file formats does Zilch Bounce support for list imports?

Accepted Answer

Zilch Bounce supports standard .TXT and .CSV files for bulk list importing.

Question 12

How is Zilch Bounce more accurate than other email verification tools?

Accepted Answer

Most verification tools rely on a legacy technique that major email providers have intentionally made unreliable. Zilch Bounce uses a proprietary engine that confirms mailbox existence at the source for every major provider and custom domain. No email is ever delivered to the address during the check.

Question 13

Can I run Zilch Bounce on multiple computers with one license?

Accepted Answer

This depends on your subscription tier. Standard plans usually support 1 device, while higher tiers support multiple simultaneous connections using the same License Key.

Question 14

Does Zilch Bounce work on Mac, or is it Windows only?

Accepted Answer

Currently, Zilch Bounce is optimized for Windows environments. Mac users can run it via virtualization software like Parallels or a Windows VPS.

Question 15

Is my data stored on your servers, or is everything processed locally?

Accepted Answer

Your privacy is paramount. Our desktop tools process data primarily on your local machine, using our backend API strictly for verification routing. We do not store or harvest your imported lists.

Question 16

Do your desktop tools require an internet connection to work?

Accepted Answer

Yes, an active internet connection is required to authenticate your license and to communicate with our cloud infrastructure for deep verification.

Question 17

How do I update to the latest version of a tool?

Accepted Answer

Our software features automatic over-the-air updates. Alternatively, you can always download the latest compiled version from your dashboard.

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